Most of the members of this website are either divorced or widowed and above the age of 50. However, there are still chances of finding those who are in their late 30s or 40s. The beauty of the site is that the members are not here for time pass. They are in search for someone who will fill the void in their lives and stay committed.
Now, as a user of this website it is highly likely that you would get stuck somewhere either while signing up for a new account or while using the account. This is when you will require the assistance of the SilverSingles dating support team. Whenever you come across something that you are not able to understand or a technical issue, the customer support team will help you out. Getting in touch with the SilverSingles Customer Service representatives will help in resolving all the issues you are facing.
The most common problems faced by users include the following:
1) Inability to sign up:
The process of signing up is rather simple. You need to provide basic details along with your email address and a password of your choice. Upon successful registration you have to answer a personality test after which you will be asked to upload a photo and write a description about yourself. While it is a smooth process, there are chances of things going out of sync at any stage and possibility of a technical problem on the site. In such cases, you will not be able to sign up successfully. Therefore, it is best advised that you dial the SilverSingles Customer service phone number and seek the help of experts.
2) Inability to cancel membership:
It is so easy to find a partner on this site that you won’t have to wait for long. Once you have found your companion, it is quite obvious that you would not want to continue being a member of the dating website. SilverSingles membership cancellation is quite easy just like that of most other sites in this category. However, there is a chance of your account not getting deleted in spite of several attempts. This can be a nuisance. Therefore, you would need the help of the customer care team to get the SilverSingles account cancelled.
3) Signing in issues:
At times you won’t be able to login even as an existing member. Such signing-in problems are quite common. It can be because you are entering an invalid password or due to some other reason. If you are not able to log in at all, you should get in touch with the technical experts as they will be able to guide you better.
The customer care team is available throughout the year, 24/7 so that you get the best possible service. The team comprises of well-trained and dedicated technical support experts who have ample experience in their field. The problem will be understood and a suitable solution will be provided. Most often it is done immediately but in certain cases it is takes longer than usual because the support team does not use shortcuts and focuses upon providing a permanent fix for every problem.